Privacy Policy

Privacy Policy
Effective Date: 05/04/2025

At Mukkah, we’re committed to protecting your personal information and providing a safe, transparent, and dependable shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you browse our website or make a purchase.

1. Information We Collect

We collect information to operate, improve, and secure our services.

Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through trusted U.S.-based payment providers)

Non-Personal Information
We automatically collect certain information to help us understand usage and improve our website, including:

IP address
Browser type and device information
Website interactions and usage data
Pages viewed and session duration

Cookies & Tracking Technologies
We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and performance
Personalize content and product recommendations

You can disable cookies through your browser settings, but some website features may not function properly.

2. How We Use Your Information

We use your information to provide a smooth, secure, and personalized shopping experience, including:

Processing and fulfilling orders
Providing customer support and order/shipping updates
Sending promotional emails and newsletters (optional)
Personalizing website content and your browsing experience
Improving site performance and strengthening security
Complying with U.S. legal requirements and helping prevent fraud

3. How We Protect Your Information

Mukkah uses industry-standard security measures, including:

SSL/HTTPS encrypted transmission
Secure and trusted payment gateways
Restricted access to sensitive information

Although we take strong precautions, no online system is completely risk-free. We recommend using strong passwords and keeping your login credentials private.

4. Sharing Your Information

Mukkah does not sell, rent, or trade your personal information. However, we may share certain information with trusted third-party partners who help support our operations.

Service Providers
We may share necessary information with:

Payment processors
Shipping and logistics providers
Marketing and analytics services

These partners only receive the data required to perform their services.

Legal Requirements
We may disclose information if required by U.S. law or to protect against fraudulent, unauthorized, or harmful activity.

5. Your Rights & Choices

You may:

Access, update, or request deletion of your personal information
Opt out of marketing emails at any time
Manage or disable cookies through your browser settings

To request changes or deletion of your data, please contact us using the details below.

6. Third-Party Links

Our website may include links to third-party websites. Mukkah is not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before sharing any information.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically.